Shipping & Returns

Delivery information

Your purchase can be sent directly to you or your gift recipient. Please see below for our delivery methods, times and fees. 

New Zealand Orders
For all orders delivery costs are:
Nationwide - $7.50

Your order will be delivered quickly to you as we hold in stock all the gifts at our shop in New Lynn. Our delivery targets for purchases made before midday Monday to Friday, are:

Auckland - 1 to 2 business days
Nationwide - 2 to 3 business days.

Parcels are delivered Monday to Friday.
New Zealand orders are tracked and delivered by Fastway Couriers. We use their signature required service so someone needs to be at the address to receive the goods.

Rural Delivery 
We deliver to rural addresses at no extra charge. Please note that these orders may take 1 to 3 days longer to arrive.

PO Box Deliveries
Sorry we are unable to deliver by courier to post boxes.

International Orders
Please contact us directly via email for a quote. orders@elementsgifts.co.nz

 Special Delivery Instructions
Let us know during checkout in the comment box whether you have any special delivery instructions. Also, please feel free to contact us if you have any questions or queries.

Cancellations
If for any reason you would like to cancel your order, you can do this up until the order has been dispatched. We will provide you with a full refund within 48hrs.

Payment & Security
All prices are stated and charged in New Zealand Dollars (NZD).
Elements Gifts does not collect or store credit card details. Credit card and debit card payments are securely processed by Direct Payment Solutions (DPS), New Zealand’s largest and most trusted payment provider. Payment is taken when you submit your order.   

Please refer to our privacy policy for further details.

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